Privacy Policy

Privacy Policy

Bete Tile, a legal entity governed by private law, takes your privacy seriously and ensures the security and data protection of all its customers, partners, suppliers and users of the betetile.com domain website and any other website, store or application operated by the merchant.

This Privacy Policy is intended to inform you about how we use and disclose information collected from your visits to our website and from messages we exchange with you.

This Privacy Policy only applies to information collected through the website.

By accessing the website, sending communications or providing any type of personal data, you declare that you are aware of the terms set forth herein and in accordance with the privacy policy, which describes the purposes and ways of processing your personal data that you make available. in the website.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise in relation to Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected]

In addition, the Privacy Policy does not apply to any third party applications, products, services, website or social media features that may be offered or accessed through the website. Accessing these links will cause you to leave our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse or make any representations about third party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data concerning other individuals, you declare that you have the competence to do so and declare that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

Section 1 - Definitions

For the purposes of this Privacy Policy:

  1. "Personal Data": means any information that, directly or indirectly, identifies or can identify a natural person, such as name, date of birth, IP address, among others;
  2. “Sensitive Personal Data”: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, affiliation to a trade union or organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data;
  3. "Processing of Personal Data": means any operation carried out within the scope of Personal Data, through automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or association, restriction, elimination or destruction. Any other operation provided for under the terms of applicable legislation is also considered Processing of Personal Data;
  4. "Data Protection Laws": means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Law for the Protection of Personal Data ("LGPD").

Section 2 - Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services on the website, personalizing and improving your experience. Examples of how we use data include:

  1. Enable you to purchase products and/or services on the website;
  2. To confirm or correct the information we hold about you;
  3. To submit information that we believe may be of interest to you;
  4. To personalize your website experience;
  5. To contact you by a phone number and/or email address provided. We may contact you in person, by voice message, via automatic dialing equipment, by text message (SMS), by e-mail, or by any other means of communication that your device is capable of receiving, under the terms law and for reasonable business purposes.

In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate: (a) pursuant to the Data Protection Laws; (b) to meet legal process requirements; (c) to comply with a court decision, regulatory decision or decision of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect the rights, privacy, safety of us, yours or others; (g) to detect and prevent fraud; (h) allow us to use available remedies or limit damages we may suffer; and (i) in other ways permitted by law.

Section 3 - Failure to provide Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we may not be able to provide you with full access to the website, some specialized resources or be able to provide the necessary assistance or, even, enable the delivery of the product or provide the contracted service. for you.

Section 4 - Collected Data

The general public will be able to browse the site without any registration and submission of Personal Data. However, some of the site's features may depend on registering and sending Personal Data, such as completing the purchase/contracting of the service and/or enabling us to deliver the product/provision of the service.

On contacting the website, we may collect:

  1. Contact details: first name, last name, phone number, address, city, state and email address;
  2. Information sent: information you send via form (questions, complaints, suggestions, criticisms, compliments, etc.).

In general website navigation, we may collect:

  1. Location data: geolocation data when you access the website;
  2. Preferences: information about your preferences and interests in relation to products/services (when you tell us what they are or when we deduce them from what we know about you);
  3. Website browsing data: information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
  4. Anonymous or aggregated data: Anonymous responses to surveys or anonymous, aggregated information about how the site is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will identify you through the use of that data with available technology;
  5. Other Information We May Collect: Information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags and other technologies.

Section 5 – Sharing Personal Data with Third Parties

We may share your Personal Data:

  1. With the partner company(s) that you select or choose to submit your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our Name. These service providers or partners may be located in the United States, Argentina, Brazil or other global locations, including servers for approval and production, and providers of hosting and data storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
  2. With third parties for the purpose of helping us manage the website;
  3. With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or transfer of all or part of our company, asset or capital (including those relating to bankruptcy or similar proceedings).
  4. An anonymized string created from your email (also called a hash) can be sent to Gravatar to verify that you use the service. Gravatar's privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible next to your comment.


Section 6 – International Data Transfers

Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.

Section 7 - Automatic Collection of Personal Data

When you visit the website, it may store or retrieve information in your browser, mainly in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences or your device and is primarily used to make the website work as you expect. The information usually does not directly identify you, but it can provide a more personalized web experience.

In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in a variety of ways, including but not limited to:

  1. Through browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer , language, type and version of the Internet browser you are using. We may use this information to ensure that the site functions properly.

  2. Use of Cookies: Information about your use of the website may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the site, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information to protect security, to facilitate navigation, to display information more efficiently, and to personalize your experience when using the site, as well as for online tracking. We also collect statistical information about the use of the site to continually improve our design and functionality, to understand how the site is used, and to assist you in resolving related issues.

    If you do not want your information collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected, or gives you the option to accept or reject the transfer of a specific cookie (or cookies)( s) from a given website to your computer. However, this may cause inconvenience in the use of the website.

    The settings you choose may affect your browsing experience and the operation that requires the use of cookies. In this regard, we reject any responsibility for the consequences resulting from the limited operation of the website caused by the deactivation of cookies on your device (inability to set or read a cookie).

  3. Use of Pixel Tags and Other Similar Technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track the actions of website users (including email recipients), measure the success of our marketing campaigns and collect statistical data on website usage and response rates, and for other unspecified purposes. We may engage behavioral advertising companies to obtain reports on website advertisements across the internet. To this end, these companies use cookies, pixel tags and other technologies to collect information about your use, or the use of other users, of our website and third-party websites. We are not responsible for pixel tags, cookies and other similar technologies used by third parties.

Seção 8 – Categorias de cookies

Os cookies utilizados na nosso site estão de acordo com os requisitos legais e são enquadrados nas seguintes categorias:

Estritamente necessários: estes cookies permitem que você navegue pelo site e desfrute de recursos essenciais com segurança. Um exemplo são os cookies de segurança, que autenticam os usuários, protegem os seus dados e evitam a criação de logins fraudulentos.

Cookie

Property

 Description Expiration Time
__cfduid

.betetile.com

 The cookie is used by cdn services like CloudFlare to identify individual customers behind a shared IP address and apply per-customer security settings. It does not match any user ID in the web application and does not store any personally identifiable information. 1 month
PHPSESSID .betetile.com This cookie is native to PHP applications. The cookie is used to store and identify a user's unique session ID for the purpose of managing the user's session on the website. The cookie is deleted when all browser windows are closed.
_GRECAPTCHA .google.com This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a required cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
visited_4_<pagina> .betetile.com Checks if the user has accessed a specific page on the site 1 day
win_cookie_consent .betetile.com Saves the user's cookie preferences. 30 days


Performance: cookies in this category collect information in an encrypted and anonymous form related to our virtual website, such as, for example, the number of visitors to a specific page, origin of visits to the website and which pages the user has accessed. All data collected is used only for eventual improvements to the website and to measure the effectiveness of our communication.

Cookie Expiration Time Property Description
_gat 1 minute .betetile.com These cookies are installed by Google Universal Analytics to control the request rate and limit data collection on high-traffic websites.
_hjFirstSeen 30 minutes .betetile.com Hotjar sets this cookie to identify a new user's first session. It stores a true/false value, indicating whether this is the first time Hotjar has seen this user.
_hjIncludedInPageviewSample 2 minutes .betetile.com Hotjar sets this cookie to find out if a user is included in the data sampling defined by the site's page views threshold.
_hjAbsoluteSessionInProgress 30 minutes .betetile.com Hotjar sets this cookie to detect a user's first page view session. This is a True/False flag set by the cookie.
_hjIncludedInSessionSample 2 minutes .betetile.com Hotjar sets this cookie to find out if a user is included in the data sampling defined by the site's daily session limit.
_hjSessionUser_<ID> 1 day .betetile.com Hotjar sets this cookie to identify the user accessing the site.
_hjSession_<ID> 30 minutes .betetile.com Hotjar sets this cookie to identify the user accessing it while browsing.


Functionality: these cookies are used to remember user preference settings in order to improve your visit to our website, such as, for example, settings applied to the website layout or your responses to promotions and registration pop-ups -; that way, you won't have to ask over and over again.

visited_4_<page> .betetile.com Advertising Checks if the user has accessed a specific page on the site 1 day


Advertising: we use cookies in order to create targeted campaigns and deliver ads according to your consumption profile on our website.

Cookie Expiration Time Property Description
_ga 2 years .betetile.com This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and track website usage for website analytics report. Cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid 1 day .betetile.com Este cookie é instalado pelo Google Analytics. O cookie é usado para armazenar informações de como os visitantes usam um site e ajuda na criação de um relatório analítico de como o site está se saindo. Os dados coletados incluem o número de visitantes, a fonte de onde vieram e as páginas visitadas de forma anônima.
_fbp 3 months .betetile.com

3 months.betetile.comThis cookie is set by Facebook to display ads when on Facebook or on a digital platform powered by Facebook advertising, after a visit to the site.3 months.facebook.comFacebook sets this cookie to show relevant ads to users , tracking user behavior on the web, on sites that have a Facebook pixel or Facebook social plugin.
fr
 3 months .facebook.com Facebook sets this cookie to show relevant ads to users by tracking user behavior on the web, on websites that have a Facebook pixel or Facebook social plugin.
_ga_NYCXCSZZCS 2 years .betetile.com

 

Section 9 - User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or elimination of unnecessary, excessive or treated data in violation of the law; (v) portability of Personal Data to another service provider, as long as this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of not providing consent; and (ix) revocation of consent. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that Personal Data is only shared with the holder.

You should keep in mind that in certain cases (for example, due to legal requirements), your order may not be immediately fulfilled, and we may not be able to fulfill it due to legal obligations.

Section 10 - Security of Personal Data

We seek to adopt the technical and organizational measures provided for by the Data Protection Laws appropriate for the protection of Personal Data in our organization.

The website uses an SSL (Secure Socket Layer) certificate that guarantees that personal data are transmitted in a secure and confidential way, so that the transmission of data between the server and the user, and in feedback, occurs in a fully encrypted or encrypted way.

However, the website disclaims liability for the sole fault of a third party, such as in the case of an attack by hackers or crackers, or the sole fault of the user, as in the case where he himself transfers his data to a third party.

Although Bete Tile; uses security measures that aim to protect your Personal Data against unauthorized disclosure, misuse or alteration and monitor your system in order to check for vulnerabilities and attacks, the User understands and agrees that there is no guarantee that the information cannot be accessed, disclosed, altered or destroyed by breach of any of the existing physical, technical or administrative safeguards.

If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Section 11 – Hypertext links to other websites and social networks

the website may, from time to time, contain hypertext links that will redirect you to the websites of our partners' networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for those policies. Please consult those policies before submitting any Personal Data to these sites.

We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, media store social media, operating system, wireless internet service provider or device manufacturer, including all Personal Data that you disclose to other organizations through the apps, in connection with such apps, or posted on our social media pages. We recommend that you inform yourself about the privacy policy of each website you visit or each service provider you use.

Section 12 - Updates to this Privacy Policy

If we modify our Privacy Policy, we will post the new text on the website, with the updated revision date. We may change this Privacy Policy at any time. If there is a material change to the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification on our website.

We remind you that we are committed not to process your Personal Data in a way that is incompatible with the purposes described above, unless otherwise required by law or court order.

Your use of the site following the changes means that you accept the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate access to the site.

Section 13 - Person in charge of processing Personal Data

If you intend to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or in the Data Protection Laws, or to resolve any doubts related to the Processing of your Personal Data, please contact us by email  [email protected].

Contact Personalized service here!